Game Crashes at Sewers Loading Screen

[Dukem]

My game crashes to the desktop at the loading screen right before I enter the sewers, where Philip says: "The sewers seemed like the only route out, but it wasn't out I wanted anymore. My father had found something, and I needed to know what - without that, everything would have been for nothing."

Here's a screenshot of the BlackBox error report window:



I have taken it's advise, and done all of the things that it suggests, but still the problem occurs.

I trust that you will want my hpl.log, so here it is:

----------START----------

-------- THE HPL ENGINE LOG ------------

Creating Engine Modules
--------------------------------------------------------
Creating graphics module
Creating system module
Creating resource module
Creating input module
Creating sound module
Creating physics module
Creating ai module
Creating gui module
Creating haptic module
Creating scene module
--------------------------------------------------------

Initializing Resources Module
--------------------------------------------------------
Creating resource managers
Misc Creation
--------------------------------------------------------

Initializing Graphics Module
--------------------------------------------------------
Init low level graphics
Setting video mode: 800 x 600 - 32 bpp
Init Glee...OK
Setting up OpenGL
Max texture image units: 16
Max texture coord units: 8
Two sided stencil: 1
Vertex Buffer Object: 1
Anisotropic filtering: 1
Max Anisotropic degree: 16
Multisampling: 1
Vertex Program: 1
Fragment Program: 1
NV Register Combiners: 0
NV Register Combiners Stages: 11
ATI Fragment Shader: 1
Creating graphic systems
Creating Renderer2D
Renderer2D created
Creating Renderer3D
Load Renderer3D gpu programs:
Extrude
Diffuse Vertex
Diffuse Fragment
Fog
Creating fog textures: Solid Additive Alpha
init sky box
Renderer3D created
Creating screen buffers size 800.000000 : 600.000000
Creating programs
CG ERROR : The compile returned an error.
-----------------------------------
core/programs/PostEffect_Motion_fp.cg(32) : error C5013: profile does not support "for" statements and "for" could not be unrolled.
-----------------------------------
Error loading: 'core/programs/PostEffect_Motion_fp.cg'!
ERROR: Couldn't create program 'PostEffect_Motion_fp.cg'
Dynamic loops in motion blur fp not supported, loading static instead.
RendererPostEffects created
Adding engine materials
--------------------------------------------------------

Initializing Sound Module
--------------------------------------------------------
Initializing OpenAL.
Trying to open software device... Success!
Device name: Generic Software
Number of mono sources: 32
--------------------------------------------------------

Initializing Game Module
--------------------------------------------------------
Adding engine updates
Initializing script functions
--------------------------------------------------------

User Initialization
--------------------------------------------------------
Trying to load vertex program!
Success!
All set up done, starting game!
--------------------------------------------------------

Game Running
--------------------------------------------------------
Loading collada for 'maps/level04_messhall.dae' took: 1316 ms
ERROR: Couldn't create material 'particle_rockpiece.mat'
ERROR: Couldn't create material 'particle_rockpiece.mat'
ERROR: Couldn't create material 'particle_metalpiece.mat'
ERROR: Couldn't create material 'particle_metalpiece.mat'
ERROR: Couldn't find particle system file 'particle_imp_generic_hard.ps'
WARNING: Parent 'group3' couldn't be found! Failed to attach 'artefact01_pointLight1' to 'artefact01'.Attaching directly to mesh.
ERROR: Couldn't find particle system file 'particle_imp_generic_hard.ps'
ERROR: Couldn't create SoundEntity 'unbreak_impact_metal_soft_furniture_med.snt'
WARNING: Couldn't preload sound 'unbreak_impact_metal_soft_furniture_med'
ERROR: Couldn't find particle system file 'particle_imp_generic_hard.ps'
WARNING: Geometry for joint child '' is missing! Might be connected to bone.
WARNING: Geometry joint parten '' is missing! Might be connected to bone.
WARNING: Geometry for joint child '' is missing! Might be connected to bone.
WARNING: Geometry joint parten '' is missing! Might be connected to bone.
WARNING: Geometry for joint child '' is missing! Might be connected to bone.
WARNING: Geometry joint parten '' is missing! Might be connected to bone.
WARNING: Geometry for joint child '' is missing! Might be connected to bone.
WARNING: Geometry joint parten '' is missing! Might be connected to bone.
WARNING: Geometry for joint child '' is missing! Might be connected to bone.
WARNING: Geometry joint parten '' is missing! Might be connected to bone.
WARNING: Geometry for joint child '' is missing! Might be connected to bone.
WARNING: Geometry joint parten '' is missing! Might be connected to bone.
WARNING: Geometry for joint child '' is missing! Might be connected to bone.
WARNING: Geometry joint parten '' is missing! Might be connected to bone.
WARNING: Geometry for joint child '' is missing! Might be connected to bone.
WARNING: Geometry joint parten '' is missing! Might be connected to bone.
WARNING: Geometry for joint child '' is missing! Might be connected to bone.
WARNING: Geometry joint parten '' is missing! Might be connected to bone.
WARNING: Geometry for joint child '' is missing! Might be connected to bone.
WARNING: Geometry joint parten '' is missing! Might be connected to bone.
WARNING: Geometry for joint child '' is missing! Might be connected to bone.
WARNING: Geometry joint parten '' is missing! Might be connected to bone.
WARNING: Geometry for joint child '' is missing! Might be connected to bone.
WARNING: Geometry joint parten '' is missing! Might be connected to bone.
WARNING: Geometry for joint child '' is missing! Might be connected to bone.
WARNING: Geometry joint parten '' is missing! Might be connected to bone.
WARNING: Geometry for joint child '' is missing! Might be connected to bone.
WARNING: Geometry joint parten '' is missing! Might be connected to bone.
WARNING: Geometry for joint child '' is missing! Might be connected to bone.
WARNING: Geometry joint parten '' is missing! Might be connected to bone.
ERROR: Couldn't find particle system file 'particle_grass_crash.ps'
ERROR: Couldn't find particle system file 'particle_grass_crash.ps'
WARNING: particle system 1 in flamablebarrel01 does not exist anymore!
Loading collada for 'maps/level05_sewers.dae' took: 698 ms
ERROR: Couldn't create material 'particle_rockpiece.mat'
ERROR: Couldn't create material 'particle_rockpiece.mat'
ERROR: Couldn't create material 'particle_metalpiece.mat'
ERROR: Couldn't create material 'particle_metalpiece.mat'
ERROR: Couldn't texture 'box_small_crate.jpg'

----------END----------

If you want, I can post the error report that I saved via BlackBox,
entitled: 'errorlog-27-05-2008(11.31.37)', but it is rather long.

I hope that you can be of help, as I am really looking forward to playing this game.

-Dukem

[Cr4sh]

Maybe, you have a corupted, or missing files.
I don't know... sorry.

[Thomas]

ERROR: Couldn't texture 'box_small_crate.jpg'

There is the problem. Could u search the redist folder and see if that texture is there? It might be a corrupt installtion as Cr4sh pointed out.

[Dukem]

Thanks so much! With that information, I was able to simply take 'box_small_crate.TGA' and make a .jpg copy.

So I get past the loading screen this time, and just round the corner I see the small crate in all of it's blue splendour. :p I imagine it's not supposed to be completly blue coloured, but It'll do if it's just covering some batteries!

Thanks again!
-Dukem

-EDIT: Meh, kinda annoyed now. At pretty much all of the loading screens it crashes, needing a .jpg that it simply doesn't have. Which means that I have to make one and then go back to the game. :p Oh well.

[Thomas]

It seems like u should uninstall the game and then reinstall it again. It will not destroy your save games, so I think it is a good thing to do.

This is definently an installation issue. From where did you get the game?

[Dukem]

I bought the game from Amazon.co.uk. I would reinstall, but silly me, I've misplaced my copy of the game. I'm gonna go on a little hunt later though :p, hopefully I'll find it.

-Dukem

[Dukem]

Just found my copy of the game, and reinstalled. Everything works perfectly now. Thanks for all your help!

-Dukem

P.S. Sorry for double post.