Amnesia gamecrash

[Lodedric]

Hey there, I bought the Amnesia the dark descent, and I played on the sewer map, when I climb a ladder up it goes to loading screen and during the loading screen my game crashes. I reinstalled the game few times, but I still have this issue. Someone have any idea what is the problem?
I attached the screen of the crash.

Thanks in advance!

[plutomaniac]

Read the troubleshooting guide and provide us with the required info/files as mentioned at problem X, in case you can't solve the problem with the solutions mentioned there.

[Ivyshade17]

Read the troubleshooting guide and provide us with the required info/files as mentioned at problem X, in case you can't solve the problem with the solutions mentioned there.

I have read all of that before and I went through this entire thing too: http://www.frictionalgames.com/forum/thr...#pid100632 and I still havent gotten it to work...

[plutomaniac]

you are not the same person, open a new topic for your problem and provide the required info/files as mentioned at problem x