[split] ACCESS VIOLATION ERROR HELP!

**nullius** · 05-09-2013, 05:48 PM

Hi, guys.
Have same problem, got game through steam.

Didn't find something criminal in hpl.log. Updated drivers. Tried different graphic settings. Tried to run game as admin - all the same.

**jens** · 05-10-2013, 06:43 AM

Try verify cache integrity on the game in steam. If that does not help, think if you have any software installed that could cause conflict (antivirus, overclocking and similar) and try with it/them disabled.

**plutomaniac** · 05-10-2013, 12:24 PM

also make sure your dpi setting is at 100%

**nullius** · 05-10-2013, 01:57 PM

(05-10-2013, 06:43 AM)jens Wrote: Try verify cache integrity on the game in steam. If that does not help, think if you have any software installed that could cause conflict (antivirus, overclocking and similar) and try with it/them disabled.

Tried - no result. Also tried to completly reinstall a game. I haven't any antivirus or tuning software (my autoload and processes after reboot in attach).
Game don't know about my gpu - it's normal? Attached some more screenshots, may be it helps.

Quote:also make sure your dpi setting is at 100%

Checked - it's at 100%.

**plutomaniac** · 05-10-2013, 04:38 PM

http://www.frictionalgames.com/forum/thread-3754.html

Make sure you try: A2,A4,A6,J

This type of problem (no specific error) is difficult to diagnose because it could be many things that cause issues.

**nullius** · 05-10-2013, 08:55 PM

(05-10-2013, 04:38 PM)plutomaniac Wrote: http://www.frictionalgames.com/forum/thread-3754.html

Make sure you try: A2,A4,A6,J

This type of problem (no specific error) is difficult to diagnose because it could be many things that cause issues.

I notice something strange - undeletable directory ~/Documents/Amnesia/Main/Nul/
I've completely removed the game now and trying to remove ~/Documents/Amnesia/ now, but system says that it impossible. Maybe there problem, I'll try to remove this directory and reinstall the game.

(05-10-2013, 08:55 PM)nullius Wrote: I notice something strange - undeletable directory ~/Documents/Amnesia/Main/Nul/
I've completely removed the game now and trying to remove ~/Documents/Amnesia/ now, but system says that it impossible. Maybe there problem, I'll try to remove this directory and reinstall the game.

Ok, that helps. Thanks, guys.

**plutomaniac** · 05-11-2013, 01:27 AM

do a disk check, there seem to be file system errors that can cause other problems apart from the Amnesia one

**nullius** · 05-11-2013, 01:53 AM

(05-11-2013, 01:27 AM)plutomaniac Wrote: do a disk check, there seem to be file system errors that can cause other problems apart from the Amnesia one

It's ok, i've solved the problem with removing settings folder and reinstalling the game. Thanks.

**plutomaniac** · 05-11-2013, 02:05 AM

I know. I'm just telling you that you should check this out otherwise you will have other issues as well.