Steam: Crash when entering the Infirmary

[thintalle]

I have an issue when trying to enter the Infirmary. I get the loading screen and then get thrown back to the desktop, while the game is still running in the background. After a few seconds Vista64 tells me the game is no longer responding and I close it. I can't alt-tab back into it either, screen just stays black when I try.

[KyleMac]

I have the same problem. ATI 4870, Catalyst 9.2 and Vista 64.

The level seems to actually load, you can hear it in the background, but the screen is black and then a second later it minimises and Windows shows the display driver reset message in the tray, and then if I click the mouse I get the app not responding message.

Hyperthreading and hardware sound are both off.

[jens]

Can you upload the saved game here, please .zip it first.
Saved games are in My Documents/Penumbra/Black Plague/

[KyleMac]

I'm not entirely sure if it really does load successfully in the background. I can only hear it sometimes and that could just be sounds from the previous level still playing.

I think this is the right save. It's the newest file in the auto folder and should start near the bit when you have to go back through the poisonous gas chamber. Then walk up to the dead scientist to start playing that audio "cutscene" and then head off left to the infirmary.

EDIT: BTW, when messing about with settings I found out that the game will crash on launch if triple buffering is enabled in the ATI control panel. Lots of people will have that enabled to help with vsync issues and it seems to match up to some crash reports on this forum.

[jens]

hm the save worked for me, I saw an odd thing in the log that I hoped could be the cause but it wasn't. do not have any suggestions at the moment i'm afraid, the only thing that I can see here is similar to the other thread with a crash on loading level and that is that the game seems to crash when loading stereo audio files, but that the common factor for users seems to be the graphics card.

[ShaggyMoose]

For the record, I have exactly the same symptoms. Steam version, same OS, but with an ATI 4850 and Cat 9.3. Did anyone ever find a solution?:

EDIT: Seems this is going to be the first thing that you guys will ask for. I can see the map file is actually there...

Code: (Select All)

-------- THE HPL ENGINE LOG ------------

Creating Engine Modules
--------------------------------------------------------
Creating graphics module
Creating system module
Creating resource module
Creating input module
Creating sound module
Creating physics module
Creating ai module
Creating gui module
Creating haptic module
Creating scene module
--------------------------------------------------------

Initializing Resources Module
--------------------------------------------------------
Creating resource managers
Misc Creation
--------------------------------------------------------

Initializing Graphics Module
--------------------------------------------------------
Init low level graphics
Setting video mode: 1680 x 1050 - 32 bpp
Init Glee...OK
Setting up OpenGL
  Max texture image units: 16
  Max texture coord units: 16
  Two sided stencil: 1
  Vertex Buffer Object: 1
  Anisotropic filtering: 1
  Max Anisotropic degree: 16
  Multisampling: 1
  Vertex Program: 1
  Fragment Program: 1
  NV Register Combiners: 0
  NV Register Combiners Stages: 11
  ATI Fragment Shader: 1
Creating graphic systems
  Creating Renderer2D
  Renderer2D created
  Creating Renderer3D
   Load Renderer3D gpu programs:
    Extrude
    Diffuse Vertex
    Diffuse Fragment
    Fog
   Creating fog textures: Solid Additive Alpha
   init sky box
  Renderer3D created
Creating screen buffers size 1680.000000 : 1050.000000
Creating programs
CG ERROR : The compile returned an error.
-----------------------------------
core/programs/PostEffect_Motion_fp.cg(32) : error C5013: profile does not support "for" statements and "for" could not be unrolled.
-----------------------------------
Error loading: 'core/programs/PostEffect_Motion_fp.cg'!
ERROR: Couldn't create program 'PostEffect_Motion_fp.cg'
Dynamic loops in motion blur fp not supported, loading static instead.
  RendererPostEffects created
Adding engine materials
--------------------------------------------------------

Initializing Sound Module
--------------------------------------------------------
Initializing OpenAL.
  Trying to open software device... Success!
  Device name: Generic Software
  Number of mono sources: 32
--------------------------------------------------------

Initializing Game Module
--------------------------------------------------------
Adding engine updates
Initializing script functions
--------------------------------------------------------

User Initialization
--------------------------------------------------------
Trying to load vertex program!
Success!
WARNING: Couldn't create action from 'MouseButton' and 1
All set up done, starting game!
--------------------------------------------------------

Game Running
--------------------------------------------------------
Loading collada for 'maps/level07_residental_corridors.dae' took: 628 ms
ERROR: Couldn't find particle system file 'particle_imp_generic_hard.ps'
ERROR: Couldn't create material 'particle_rockpiece.mat'
ERROR: Couldn't create material 'particle_rockpiece.mat'
ERROR: Couldn't create material 'particle_metalpiece.mat'
ERROR: Couldn't create material 'particle_metalpiece.mat'
WARNING: Texture 'lambert1-fx' was not found!
WARNING: Texture 'lambert1-fx' was not found!
WARNING: Texture 'lambert1-fx' was not found!
WARNING: Texture 'lambert1-fx' was not found!
WARNING: Texture 'lambert1-fx' was not found!
WARNING: Texture 'lambert1-fx' was not found!
WARNING: Texture 'lambert1-fx' was not found!
WARNING: Texture 'lambert1-fx' was not found!
ERROR: Couldn't create SoundEntity 'unbreak_impact_metal_soft_furniture_med.snt'
WARNING: Couldn't preload sound 'unbreak_impact_metal_soft_furniture_med'
ERROR: Couldn't find particle system file 'particle_imp_generic_hard.ps'
WARNING: Geometry for joint child '' is missing! Might be connected to bone.
WARNING: Geometry  joint parten '' is missing! Might be connected to bone.
WARNING: Geometry for joint child '' is missing! Might be connected to bone.
WARNING: Geometry  joint parten '' is missing! Might be connected to bone.
WARNING: Geometry for joint child '' is missing! Might be connected to bone.
WARNING: Geometry  joint parten '' is missing! Might be connected to bone.
WARNING: Geometry for joint child '' is missing! Might be connected to bone.
WARNING: Geometry  joint parten '' is missing! Might be connected to bone.
WARNING: Geometry for joint child '' is missing! Might be connected to bone.
WARNING: Geometry  joint parten '' is missing! Might be connected to bone.
WARNING: Geometry for joint child '' is missing! Might be connected to bone.
WARNING: Geometry  joint parten '' is missing! Might be connected to bone.
WARNING: Geometry for joint child '' is missing! Might be connected to bone.
WARNING: Geometry  joint parten '' is missing! Might be connected to bone.
Loading collada for 'maps/level11_infirmary.dae' took: 264 ms
ERROR: Couldn't find particle system file 'particle_imp_generic_hard.ps'
ERROR: Couldn't create material '.mat'
WARNING: Could not load material ''
ERROR: Couldn't create material '.mat'
WARNING: Could not load material ''
ERROR: Couldn't create material '.mat'
WARNING: Could not load material ''
ERROR: Couldn't create material '.mat'
WARNING: Could not load material ''
ERROR: Couldn't create material '.mat'
WARNING: Could not load material ''
ERROR: Couldn't create SoundEntity 'unbreak_impact_metal_soft_furniture_med.snt'
WARNING: Couldn't preload sound 'unbreak_impact_metal_soft_furniture_med'
ERROR: Physics Material 'Dyn_Ceramic' for body 'tchair01_toiletShape' in mesh 'toilet_toilet.dae' doesn't exist!
ERROR: Physics Material 'Dyn_Ceramic' for body 'tchair01_toiletlidShape' in mesh 'toilet_toilet.dae' doesn't exist!
ERROR: Couldn't find particle system file 'particle_imp_generic_hard.ps'
ERROR: Couldn't find particle system file 'particle_imp_metal.ps'
ERROR: Couldn't find particle system file 'particle_imp_generic_hard.ps'
WARNING: Geometry for joint child '' is missing! Might be connected to bone.
WARNING: Geometry  joint parten '' is missing! Might be connected to bone.
WARNING: Geometry for joint child '' is missing! Might be connected to bone.
WARNING: Geometry  joint parten '' is missing! Might be connected to bone.
WARNING: Parent 'group3' couldn't be found! Failed to attach 'artefact01_pointLight1' to 'artefact01'.Attaching directly to mesh.
ERROR: SoundEnv 'soundenvs/EnvPreset002_Room.snv' does not exist!
ERROR: SoundEnv 'soundenvs/EnvPreset005_StoneRoom.snv' does not exist!
ERROR: SoundEnv 'soundenvs/EnvPreset005_StoneRoom.snv' does not exist!
ERROR: SoundEnv 'soundenvs/EnvPreset003_Bathroom.snv' does not exist!
ERROR: Couldn't find game entity 'head01'
WARNING: Couldn't find game entity 'head01'
Loading map 'level11_infirmary.dae' took: 2835 ms

[jens]

Have you turned off Catalyst AI?

[ShaggyMoose]

Yes. I usually leave it off. It seems to be a lot of trouble... I am also not using triple buffering, which I saw in another thread may cause issues.

[KyleMac]

I'm still interested in this. I think I've tried with Catalysts 9.1-9.3 over the months and still have the problem (we should be up to 9.5 or 9.6 now so I guess I could try them?) and I don't think it's a driver problem.

I don't want to start Requiem without getting all the story from Black Plague, and other than this both Overture and Black Plague were pretty much bug free for me (maybe a crash to desktop once or twice in Overture iirc).

Overall it sounds exactly like the Mess Hall crash but in a different location so hopefully this thread http://www.frictionalgames.com/forum/sho...p?tid=2931 will eventually fix our problem too.

Are all three of us on Vista 64 + ATI?

[ShaggyMoose]

Yup. Anyone try the new 9.6 Cats released in the last couple of days to see if they fix the problem?