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Crash on Main Menu
KaitlynWafflez Offline
Junior Member

Posts: 3
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Joined: Dec 2014
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#1
Solved: 8 Years, 9 Months, 4 Weeks ago Crash on Main Menu

I just recently got the game from steam, when it goes through the process of telling my how its best to play the game and then gamma it crashes after that. I've provided a picture of the crash report, can anyone tell me what is wrong? And possibly how to fix it! Also if it makes a difference I just got my new PC for Christmas


Attached Files
.png   crash 1.PNG (Size: 13.93 KB / Downloads: 119)
(This post was last modified: 12-27-2014, 08:35 AM by KaitlynWafflez.)
12-27-2014, 08:24 AM
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Romulator Offline
Not Tech Support ;-)

Posts: 3,628
Threads: 63
Joined: Jan 2013
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#2
Solved: 8 Years, 9 Months, 4 Weeks ago RE: Crash on Main Menu

1. Load up the Launcher (right click the game on Steam and click "Run Settings Launcher")
2. Navigate to the Graphic Options tab
3. Click Show Advanced
4. Make sure SSAO is unticked (or disabled), then try running the game again.

If it crashes again at the same spot, look at and follow the steps at Problem X of the Troubleshooting Guide.

Discord: Romulator#0001
[Image: 3f6f01a904.png]
(This post was last modified: 12-27-2014, 09:13 AM by Romulator.)
12-27-2014, 09:12 AM
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KaitlynWafflez Offline
Junior Member

Posts: 3
Threads: 2
Joined: Dec 2014
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#3
Solved: 8 Years, 9 Months, 4 Weeks ago RE: Crash on Main Menu

I've tried all the things on that forum and none of it worked Sad
12-27-2014, 09:35 AM
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Romulator Offline
Not Tech Support ;-)

Posts: 3,628
Threads: 63
Joined: Jan 2013
Reputation: 195
#4
Solved: 8 Years, 9 Months, 4 Weeks ago RE: Crash on Main Menu

Alright - could you attach or post the hpl.log file?

On a Windows PC (based on your screenshot) you can find the hpl.log file at: Documents\Amnesia\Main\

Discord: Romulator#0001
[Image: 3f6f01a904.png]
(This post was last modified: 12-27-2014, 09:38 AM by Romulator.)
12-27-2014, 09:37 AM
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