Amnesia the Dark Descent game crash

[aetherred]

Got the game from steam,
I get through the intro, past the gamma settings, and after continuing the game crashes.
I get this small windows error box that says:

"Amnesia.exe has stopped working."

but windows doesn't tell me what's wrong.
I have gone through the Amnesia:TDD troubleshooting guide and graphics card trouble shooting guide.
I have:

Turned off Steam overlay
turned off background applications
Updated graphics card drivers
settings on their lowest possible setting

I heard that the Intel HD GPUs family isn't compatible with this game? I have an Nvidia GeForce GTX860M dedicated graphics card and an Intel HD4600 gpu, in the settings launcher it says that my video device is the Intel HD4600 gpu, can I switch it to the GeForce GTX860M some how?

My Specifications:
Intel i5 processor
Nvidia GTX860M graphics card
12 GB RAM
Intel HD4600 gpu

any help with what could be wrong or potential fixes would be greatly appreciated

[plutomaniac]

To use the Nvidia card:

https://www.frictionalgames.com/forum/th...#pid277040

[aetherred]

To use the Nvidia card:

https://www.frictionalgames.com/forum/th...#pid277040

The video device is now swtiched to my Nvidia Geforce card in the settings launcher, but it still crashes when I launch the game...
even if I have my Intel gpu disabled in the device manager....
I remember the first time I launched the game from steam I had to make an account for something, but the moment I created it and the game tried to proceed it crashed.
I don't know if that has anything to do with it,
but I have tried a lot of things and can't seem to get it to work...

[plutomaniac]

Can you try this:

https://www.frictionalgames.com/forum/thread-27630.html

Also attach HPL.log after crash occurs

[aetherred]

Can you try this:

https://www.frictionalgames.com/forum/thread-27630.html

Also attach HPL.log after crash occurs

I am now getting a new error

When I start the game,
it crashes and says

"Amnesia.exe has caused an EXECPTION_ACCESS_VIOLATION in module Amnesia.exe"

here is my hpl.log


  hpl.log (Size: 3.03 KB / Downloads: 247)

[plutomaniac]

Do you have any gamepad controllers connected to your laptop via usb or similar? Do you have any such software installed from when you used a controller?

The above beta executable should fix such a crash that users have been having but let's see if you can play the game by manually removing all gamepads (dongles & related software).

I suppose you don't have any programs running in the background like f.lux, fraps or similar, right?

If after removing all gamepad devices + their software the game still crashes please attach the errorlog that the BlackBox is showing (not HPL.log this time).