soma not start

09-26-2015, 12:35 AM

game does not start,, i playing by steam, i click on START but NOTHING happen I tried to go directly to the files, but when I click .EXE, just get the error 0xc000007b.

already update my video card drive (GTX 650 ti) version 355.98

i try to use steam tool ``check local files``, but again nothing happen.

already try to start as administrator but no results.

please i need help

**MineiroAM** · 09-26-2015, 01:32 PM

I installed the c ++ 2015, to fix the 0xc000007b but the problem persists.

please need help

**Filizitas** · 09-26-2015, 05:58 PM

What are your system specs?
Win 7?

**Romulator** · 09-26-2015, 06:09 PM

Check and follow the instructions of Problem X in the troubleshooting guide. You can find that here: https://www.frictionalgames.com/forum/thread-30585.html

**MineiroAM** · 09-26-2015, 06:19 PM

(09-26-2015, 05:58 PM)Filizitas Wrote: What are your system specs?
Win 7?

yes WIndows 7

(09-26-2015, 06:09 PM)Romulator Wrote: Check and follow the instructions of Problem X in the troubleshooting guide. You can find that here: https://www.frictionalgames.com/forum/thread-30585.html

already see this, not HELP

(09-26-2015, 05:58 PM)Filizitas Wrote: What are your system specs?
Win 7?

yes WIndows 7

**Romulator** · 09-26-2015, 06:20 PM

How does it not help? Does the hpl.log file not exist at the directory it asks?

**Filizitas** · 09-26-2015, 06:23 PM

Is it a 32 bit system? Im asking for a reason.

**MineiroAM** · 09-26-2015, 07:26 PM

(09-26-2015, 06:23 PM)Filizitas Wrote: Is it a 32 bit system? Im asking for a reason.

64

(09-26-2015, 06:20 PM)Romulator Wrote: How does it not help? Does the hpl.log file not exist at the directory it asks?

this file dont exist here

**Filizitas** · 09-26-2015, 07:27 PM

Can u try this?
https://www.youtube.com/watch?v=lIvPZjzAi_w

**Kein** · 09-26-2015, 11:52 PM

(09-26-2015, 01:32 PM)MineiroAM Wrote: I installed the c ++ 2015, to fix the 0xc000007b but the problem persists.

please need help

You don't need VC++ 2015 for SOMA/Steam.

Here is what you do:

1. Download MSVC++ 2013 redist x64 and x86:
http://download.microsoft.com/download/2...st_x64.exe
http://download.microsoft.com/download/2...st_x86.exe

2. Download MSVC++ 2012 redist x64 and x86:
http://download.microsoft.com/download/1...st_x64.exe
http://download.microsoft.com/download/1...st_x86.exe

3. Download MSVC++ 2010 redist x64 and x86:
http://download.microsoft.com/download/1...st_x64.exe
http://download.microsoft.com/download/1...st_x86.exe

4. Download MSVC++ 2008 redist x64 and x86:
http://download.microsoft.com/download/5...st_x64.exe
http://download.microsoft.com/download/5...st_x86.exe

5. Go to Control Panel -> Programs and Features, open it, type "c++" in the search box and UNINSTALL all of them.

6. Reboot.

7a. For Windows 7/8/10 x64 install all the downloaded packages, starting from 2008, both x64 and x86

7b. For Windows 7/8/10 x32 install all the x86 ONLY downloaded packages, starting from 2008

I know, this seems to be a lot of stuff to install and a bit excessive but this should cover all possible dependencies for the future. You only need to check the latest updates here
https://support.microsoft.com/en-us/kb/2977003
and remove old version and install new one once per 2-3 months.

VC++ 2015 isn't really important since no games actually use it, mostly latest software updates and demos.

If SOMA still throws that error for you that means something else is the issue and not the dependencies. probably corruptured files/installation, or may be AV software interfering (keep in mind that Win8-10 have built-in AV Windows Defender).