Can't download the games - Resolved

**eiahmon** · 02-24-2011, 07:18 AM

I just bought The Penumbra Collection as well as Amnesia, so as soon as I got the recipt in my email, I went to where I was directed to download. But as soon as I click on the link to download the windows version of either game, I get a 403 Forbidden page. Could anyone help me out with this? I have been itching to get my paws on these games for days, and now I can't. Sad

**Bek** · 02-24-2011, 10:47 AM

https://shelf.frictionalgames.com/

entered your details in there? Should log you in and work perfectly..

**eiahmon** · 02-24-2011, 06:05 PM

(02-24-2011, 10:47 AM)Bek Wrote: https://shelf.frictionalgames.com/

entered your details in there? Should log you in and work perfectly..

I tried that - several times. It takes me to the games, and when I click on the windows download, I get the 403 forbidden page.

**Bek** · 02-25-2011, 09:03 AM

Interesting. You might need someone with access to see if the system recognises you've purchased the games. If you've got the order email that'll help

**eiahmon** · 02-28-2011, 07:25 AM

Well someone from Frictional got ahold of me, and they gave me temporary download links which worked, so I was able to get the games.

Thanks for your help, Bek. Smile