Black Screen on Hp Laptop

**sergeantamazing** · 08-19-2011, 08:13 AM

I just installed it like 5 minutes ago. wtf is going onnnn?

**plutomaniac** · 08-19-2011, 08:16 AM

Install the driver again, does it actually install? Can you see it installing or it just pops out an error and closes?

**sergeantamazing** · 08-19-2011, 08:19 AM

says i have newer stuff still. idk wuts going on

it did finish installing. i now have the option to restart again.

should i restart?

It crashed again.

**plutomaniac** · 08-19-2011, 10:06 AM

So it does not install apparently. Ok, I need to know the laptop model exactly in order to assist more. If you cannot find it then call HP and ask them to help you find the model of your laptop. I need to see the drivers that HP has released for your Intel graphics card.

**ye25** · 08-23-2011, 01:37 AM

Wow, I have the same exact problem as this guy. The screen is black but I can still see the text. My hp laptop model number is d4-2070us. I have intel hd graphics 3000 and the version of my drivers is 2279. I have x64 windows 7 home premium. The problem is that when i try to download it from the intel site to get the new 2361 version, it says my device does not support the drivers and it says to go to my manufacturers website. So i go to hp and download the drivers there but the latest drvers they have their for intel is the 2279 that I already have. Has hp just not come out with 2361 yet?

**jens** · 08-23-2011, 06:38 AM

Yes that is probably it, manufacturers that makes their own modified drivers usually lag behind with their drivers. You can contact their support to let them know users are interested in updated versions of the graphics driver.

If you feel confident doing it you can uninstall your current driver and then install the driver from Intel. This should work around the lock in place by your current driver.

**sergeantamazing** · 08-23-2011, 05:33 PM

So how long would you recommend waiting for this new driver to be released by HP?

**plutomaniac** · 08-23-2011, 05:56 PM

I have found the solution, go here:

http://www.frictionalgames.com/forum/thread-9942.html

Discuss about it here:

http://www.frictionalgames.com/forum/thread-9945.html

**ye25** · 08-23-2011, 08:10 PM

my dm4 2070 doesn't have an amd component. Just the intel hd graphics. any idea of what i should do?

actually maybe it does. I looked up the drivers available for my model at hp and they had one for amd. how do i check if i have an amd component? should it show up under msinfo32>components>display?

**plutomaniac** · 08-23-2011, 11:21 PM

Try to install the amd driver. If it does install then you have an amd card.