Penumbra: Black plague crash

**aclark97** · 09-06-2011, 12:09 AM

Hello guys.

Here's the problem:
When i start a new game, it tells me what happened, bla bla, then it says "Loading...", after that the game crashes; i have to restart my pc.

I hope you can help me. ;|

**plutomaniac** · 09-06-2011, 12:12 AM

1) What operating system do you have? Also it is 32-bit or 64-bit?
2) Is it a laptop or a desktop?
3) Attach me here the file HPL.log found under Documents\Amnesia\Main folder

**aclark97** · 09-06-2011, 02:49 AM

(09-06-2011, 12:12 AM)plutomaniac Wrote: 1) What operating system do you have? Also it is 32-bit or 64-bit?
2) Is it a laptop or a desktop?
3) Attach me here the file HPL.log found under Documents\Amnesia\Main folder

Windows XP, 32-bit
Desktop

**jens** · 09-06-2011, 06:05 AM

It looks like your graphics card is not capable of running the game. What type of card is it?

**plutomaniac** · 09-06-2011, 03:18 PM

Those Penumbra logs does not specify the OpenGL version so yes, we need to know what graphics card you have. If you don't know go to Start>Run and type dxdiag

**aclark97** · 09-06-2011, 11:19 PM

Intel G33/G31 Express Chipset Family, 256 mb.

**plutomaniac** · 09-07-2011, 01:48 AM

your graphics card is below system requirements to run the game