Facebook Twitter YouTube Frictional Games | Forum | Privacy Policy | Dev Blog | Dev Wiki | Support | Gametee


Thread Rating:
  • 0 Vote(s) - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Game Crashes in specific room in Wine Cellar
DonSkoD Offline
Junior Member

Posts: 3
Threads: 1
Joined: Nov 2011
Reputation: 0
#1
Solved: 8 Years, 8 Months, 3 Weeks ago Game Crashes in specific room in Wine Cellar

Hi Frictional Support Forum

I have an annoying problem with my game. It have played fine, just until i get to a specific place in a room in the wine cellar.
INFO: my PC is an Lenovo L520 Laptop (5017-W2H), and im not sure if my gfx-card is supported.. but anyways - it runs just fine until i get there..
Its the first room om the right when you get down the stairs. When i get in there, and walk left from the oil-refill barrel, the game crashes and i get this error log.

I hope you can help Smile


Attached Files
.log   errorlog-05-11-2011(18.43.06).log (Size: 60.29 KB / Downloads: 134)
.log   hpl.log (Size: 7.01 KB / Downloads: 138)
11-05-2011, 07:53 PM
Find
plutomaniac Offline
Super Moderator

Posts: 6,368
Threads: 45
Joined: May 2011
Reputation: 183
#2
Solved: 8 Years, 8 Months, 3 Weeks ago RE: Game Crashes in specific room in Wine Cellar

Go to question 2 to learn how to update your drivers:

http://www.frictionalgames.com/forum/thread-11183.html

If you bought the game from steam, do a file integrity check.
11-05-2011, 09:43 PM
Find
DonSkoD Offline
Junior Member

Posts: 3
Threads: 1
Joined: Nov 2011
Reputation: 0
#3
Solved: 8 Years, 8 Months, 3 Weeks ago RE: Game Crashes in specific room in Wine Cellar

Hi
I tried to run integrity check, and it completed.
When i try to update driver it says - your drivers are up to date.

I have some more info, which might help:
The room where it crashes is the room where you pick up a bottle of Calamine, and the roof collapses in front of the door - problem is: i dont see the bottle of Calamine.. i just see a spot og light where it should be.. so maybe some files are missing or something?
11-06-2011, 01:15 PM
Find
plutomaniac Offline
Super Moderator

Posts: 6,368
Threads: 45
Joined: May 2011
Reputation: 183
#4
Solved: 8 Years, 8 Months, 3 Weeks ago RE: Game Crashes in specific room in Wine Cellar

That's why I suggested the file integrity check.

Do the drivers update again using the have disk method: http://www.frictionalgames.com/forum/thr...l#pid89162
11-06-2011, 02:25 PM
Find
DonSkoD Offline
Junior Member

Posts: 3
Threads: 1
Joined: Nov 2011
Reputation: 0
#5
Solved: 8 Years, 8 Months, 3 Weeks ago RE: Game Crashes in specific room in Wine Cellar

It works now.. Smile
I tried the "update driver", and "search for software in this location", which reported "your drivers are up to date".
Bummer made by me >.<
I then tried the "Have Disk" method - which of course worked Smile) thanks for your assistance.
Now i can play on, and get spooked crazy Big Grin
11-06-2011, 02:32 PM
Find




Users browsing this thread: 1 Guest(s)