Video problem, please help

[Goldensalamander]

Hello. I am posting here because of my problems with playing Amnesia.
First of all i would like to say that i installed some driver here http://consumersupport.lenovo.com/ot/en/..._4669.html (i have lenovo) i am unable to install drivers which you posted in graphics troubleshooting guide. It is impossible, it writes that graphic adapter cant install these things so they sent me to download this thing from lenovo page

My problem is - when i launch the game everything is ok until I am in Menu. There is just black background with signs like new game options and so on. Also when i start the game i see only these subtitles like - My name is Daniel and again black screen. When subtitles are over nothing happens i just have to end the game. Please help me. I dont know what to do else. I couldnt find anything on google and all of these drivers which you posted here i am unable to install.

1. I have Win7 64 bit
2. Lenovo IdeaPad G770 - laptop
3.

Version 1.20 - s26ADEE0-539
-------- THE HPL ENGINE LOG ------------
Engine build ID 20101021192547

Creating Engine Modules
--------------------------------------------------------
Creating graphics module
Creating system module
Creating resource module
Creating input module
Creating sound module
Creating physics module
Creating ai module
Creating gui module
Creating generate module
Creating haptic module
Creating scene module
--------------------------------------------------------

Initializing Resources Module
--------------------------------------------------------
Creating loader handlers
Creating resource managers
Adding loaders to handlers
--------------------------------------------------------

Initializing Graphics Module
--------------------------------------------------------
Init lowlevel graphics: 1600x900 bpp:32 fs:1 ms:0 gpufmt:2 cap:'Amnesia: Pád do temnoty Loading...' pos-1x-1)
Setting video mode: 1600 x 900 - 32 bpp
Init Glew...OK
Setting up OpenGL
Vendor: Intel
Renderer: Mobile Intel® HD Graphics
Version: 3.0.0 - Build 8.15.10.2342
Max texture image units: 16
Max texture coord units: 8
Max user clip planes: 6
Two sided stencil: 1
Vertex Buffer Object: 1
Anisotropic filtering: 1
Max Anisotropic degree: 16
Multisampling: 1
Texture compression: 1
Texture compression S3TC: 1
Auto generate MipMaps: 1
Render to texture: 1
Max draw buffers: 8
Max color render targets: 8
Packed depth-stencil: 1
Texture float: 1
GLSL Version: 1.30 - Intel Build 8.15.10.2342
ShaderModel 2: 1
ShaderModel 3: 1
ShaderModel 4: 0
OGL ATIFragmentShader: 0
ATTENTION: System does not support const arrays in glsl!
Setting up G-Bugger: type: 0 texturenum: 3
Adding engine materials
Initializing DevIL
Vendor String: Abysmal Software
Version String: Developer's Image Library (DevIL) 1.6.8pre Aug 12 2006
Version Number: 168
Adding engine post effects
--------------------------------------------------------

Initializing Sound Module
--------------------------------------------------------
Initializing OpenAL
Available OpenAL devices:
0. Generic Software on Speakers (Conexant SmartAudio HD)(OpenAL default)
Trying to open device 'Generic Software on Speakers (Conexant SmartAudio HD)'... Success!
Number of mono sources: 32
Streaming setup: 4 Buffers x 262144 bytes each
--------------------------------------------------------

Initializing Game Module
--------------------------------------------------------
Adding engine updates
Initializing script functions
--------------------------------------------------------

User Initialization
--------------------------------------------------------
--------------------------------------------------------

Game Running
--------------------------------------------------------
-------- Loading map 'menu_bg.map' ---------
Cache Loading: 2880 ms
Entities: 628 ms
Compilation: 2 ms
Total: 3539 ms
Meshes created: 25
Bodies created: 5
-------- Loading complete ---------
Setting profile: 'Koci' Path: 'C:\Users\Lord Koci\Documents/Amnesia/Main/Koci/'
--------------------------------------------------------

Statistics
--------------------------------------------------------
Medium framerate: 16.782499
--------------------------------------------------------

User Exit
--------------------------------------------------------
Saving main config.
Saving user config.
Deleting game modules.
'LuxInputHandler'
'LuxHelpFuncs'
'LuxSaveHandler'
'LuxScriptHandler'
'LuxProgressLogHandler'
'LuxMapHandler'
'LuxMapHelper'
'LuxPlayer'
'LuxInsanityHandler'
'LuxDebugHandler'
'LuxEffectRenderer'
'LuxMusicHandler'
'LuxMusicHandler'
'LuxEffectHandler'
'LuxCompletionCountHandler'
'LuxGlobalDataHandler'
'LuxHintHandler'
'LuxPostEffectHandler'
'LuxPreMenu'
'LuxDebugHandler'
'LuxInventory'
'LuxJournal'
'LuxCredits'
'LuxLoadScreenHandler'
Deleting config files.
--------------------------------------------------------

Exiting Gui Module
--------------------------------------------------------
Deleting all sets
Deleting all skins
Deleting all gfx elements
Deleting all materials
--------------------------------------------------------

Exiting Generate Module
--------------------------------------------------------
--------------------------------------------------------

Exiting Scene Module
--------------------------------------------------------
--------------------------------------------------------

Exiting Input Module
--------------------------------------------------------
--------------------------------------------------------

Exiting Sound Module
--------------------------------------------------------
--------------------------------------------------------

Exiting Graphics Module
--------------------------------------------------------
--------------------------------------------------------

Exiting Resources Module
--------------------------------------------------------
Done with fonts
Done with scripts
Done with particles
Done with sounds
Done with meshes
Done with materials
Done with Gpu programs
Done with images
Destroyed all textures
Done with sound entities
Done with animations
Done with ent files
All resources deleted
--------------------------------------------------------

Exiting Physics Module
--------------------------------------------------------
--------------------------------------------------------

Exiting System Module
--------------------------------------------------------
--------------------------------------------------------

Deleting game setup provided by user
- Deleting lowlevel stuff.
Physics
Sound
Input
Resources
System
Graphics
Haptic
HPL Exit was successful!

|--Memory Manager Report-------------------------------|
|
| No memory leaks detected. Memory left: 0
|
|------------------------------------------------------|

[jens]

You probably need to use the have disk method to update the drivers for the intel hd graphics.

The current problem is that you have updated the drivers for the ATI card but the game tries to use the IntelHD, don't know of any lenevo specific way of solving it, but most gathered information about the ATI/Intel problem is in this thread http://www.frictionalgames.com/forum/thread-9942.html Might be that in the control panel for graphics you can force decide what graphics card should be used for specific applications.

[plutomaniac]

If the AMD driver is giving you problems uninstall it, install the Intel HD one using the have disk method and then install the latest AMD one. It doesn't really matter about the AMD since only the Intel HD card will be used for OpenGL games and applications.

[Goldensalamander]

I have to say that i cant install http://downloadcenter.intel.com/SearchRe...pe=Drivers
it again writes that i have to contact producer of my notebook - lenovo.
also cant install this driver from lenovo page , http://consumersupport.lenovo.com/ot/en/..._4668.html, but again i cant install it it writes that the driver is not verified for my computer. really dont know what to do now.

[plutomaniac]

1) Uninstall the current AMD drivers : http://support.amd.com/us/kbarticles/Pag...x#windows7

2) Restart

3) Install the latest Intel HD drivers using the have disk method : http://www.frictionalgames.com/forum/thr...l#pid89162

4) Install the latest AMD driver from Lenovo for your laptop : http://consumersupport.lenovo.com/ot/en/..._4669.html

5) Restart and try the game again. Attach us the HPL.log to see if you managed to update the Intel card.

[Goldensalamander]

i have done all things you posted. i just got problems with point 4. i was installing that AMD driver but in the middle of the instalation it wrote that i dont have permission, than it suddenly jumped in some other window (catalyst) and another instalation started. i tried to play the game and nothing has changed. :-(
i dont know why is taht so hard to run it for me, i play other new games like for example fifa 12 without problems.

[plutomaniac]

Step 3 was not done correctly, that's why the game still crashes. For permission problems make sure you run the installer as an Administrator

[Goldensalamander]

i installed it i know it 100 percently (i mean that step 3). i am an admin and still dont have permission. looks like i will have to consultate with someone who is better in PCs than i am and that man will fix it manually on my PC :-)

[plutomaniac]

I know that step 3 was not done correctly because the second HPL.log that you gave me still says Build 8.15.10.2279 when it should say after the update Build 8.15.10.2559