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Black Box Error
WasdWeirdo Offline
Junior Member

Posts: 3
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Joined: Dec 2012
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#1
Solved: 8 Years, 9 Months, 4 Weeks ago Black Box Error

I have checked the troubleshooting guides already and didnt see anything, but I apologize if it has already been posted. Whenever I start up Amnesia it causes the game to crash and it pops up with BlackBox stating this:
Amnesia.exe caused an EXCEPTION_ACCESS_VIOLATION in module Amnesia.exe at 0023:0057047A

and the Stack Trace shows this:

0023:0057047A Amnesia.exe
0023:004EF190 Amnesia.exe
0023:004F000E Amnesia.exe
0023:004F2610 Amnesia.exe
0023:004F40DF Amnesia.exe
0023:004FE3F3 Amnesia.exe
0023:004F50BD Amnesia.exe
0023:0051911F Amnesia.exe

Edit: I already have tried to update my drivers and it did not seem to help, and what's weird is that I played the demo before purchasing and it worked completely fine

Edit2: Added HPL.log


Attached Files
.log   errorlog-25-12-2012(00.40.23).log (Size: 71.87 KB / Downloads: 162)
.log   hpl.log (Size: 9.11 KB / Downloads: 180)
(This post was last modified: 12-25-2012, 02:34 AM by WasdWeirdo.)
12-25-2012, 01:53 AM
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Statyk Offline
Schrödinger's Mod

Posts: 4,390
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#2
Solved: 8 Years, 9 Months, 4 Weeks ago RE: Black Box Error

The errorlog won't help us. Go to C:\Users\YOURUSERNAME\My Documents\Amnesia and pick the hpl.log. Put that here.
12-25-2012, 02:03 AM
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TheBlastPassage Offline
Senior Member

Posts: 338
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Joined: Oct 2012
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#3
Solved: 8 Years, 9 Months, 4 Weeks ago RE: Black Box Error

Where did you get the game from?

12-25-2012, 04:27 AM
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WasdWeirdo Offline
Junior Member

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#4
Solved: 8 Years, 9 Months, 4 Weeks ago RE: Black Box Error

Steam
12-25-2012, 04:29 AM
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plutomaniac Offline
Super Moderator

Posts: 6,368
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#5
Solved: 8 Years, 9 Months, 4 Weeks ago RE: Black Box Error

do a file integrity check via steam
12-25-2012, 11:25 AM
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TheBlastPassage Offline
Senior Member

Posts: 338
Threads: 18
Joined: Oct 2012
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#6
Solved: 8 Years, 9 Months, 4 Weeks ago RE: Black Box Error

Read this on how to do a Steam integrity check.

12-25-2012, 05:37 PM
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WasdWeirdo Offline
Junior Member

Posts: 3
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#7
Solved: 8 Years, 9 Months, 4 Weeks ago RE: Black Box Error

Thanks for the help all Smile
12-26-2012, 04:00 AM
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TheBlastPassage Offline
Senior Member

Posts: 338
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#8
Solved: 8 Years, 9 Months, 4 Weeks ago RE: Black Box Error

No problem Big Grin

12-26-2012, 05:27 AM
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