Penumbra: Requiem crash - JENS TAKE A LOOK PLEASE

**Pharaphet** · 02-25-2013, 09:37 PM

Hello, i recently bought the collectors pack at Steam and i can only get to a certain point in penumbra Requiem before it crashes..every single time, even after reinstalling it, updating it, resetting the dfaults and every kind of potential fix.

It crashes every time i finish a certain level and the text "truth is the consensus of opinion" and there seems to be no atual way to get past this since noone else mentions it, i need help fixing this, ive spent to much time on the game to not get to see how it ends.

im attaching a picture of my crash log black box.hoping i stil can get an answer on how to fix this.

**plutomaniac** · 02-25-2013, 11:32 PM

After the problem occurs, attach the file HPL.log as mentioned at Problem X of the troubleshooting guide.

**Pharaphet** · 02-26-2013, 11:03 AM

Spoiler below!

**plutomaniac** · 02-26-2013, 02:04 PM

try a steam file integrity check as mentioned at the troubleshooting guide, problem I

**Pharaphet** · 02-26-2013, 08:54 PM

did that and did it again, i tried reinstalling it once again and tried validating the files, still crahes at the same place, and some times at the sart of the game,but now im not even getting a black box.

**plutomaniac** · 02-26-2013, 09:31 PM

After the file integrity check try loading an earlier save game that was saved before entering that specific room that causes the crash.

**Pharaphet** · 02-26-2013, 10:15 PM

Tried that, crashed anyway, the game crashes when i get into the portal leading to the quote "truth is the consensus of opinion" between the level loadings.

**plutomaniac** · 02-26-2013, 10:35 PM

It may be a driver or a background program issue then. Make sure you have the latest graphics and sound card drivers and that no other programs are running in the background.

**Pharaphet** · 02-26-2013, 11:13 PM

Tried that once again and results showed i had the optimal drivers for both but still i get the same crash, isn't there anyone who had the same problem? i cant be the only one getting it and there should be some hotfix to fix it?

**plutomaniac** · 02-26-2013, 11:27 PM

It's not a problem with the game since noone else had that exact issue. It has to do somehow with your computer. After the crash occurs reattach a new HPL.log file just to see if the same errors as before remain.