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"Problem G" Screen is cropped
TheHateCamel Offline
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#1
Solved: 8 Years, 9 Months, 4 Weeks ago "Problem G" Screen is cropped

I've recently decided to play the Penumbra series before they are so dated that I will not play them, I have heard good things. However, I've had the screen cropping thing where I can't see the edges of my screen (a.k.a "Problem G").

The troubleshooting reader only had one solution for this, which is to change your Windows font size (DPI) to 100%. I did this and I am still having the same problem. I also noticed that if I take screen shots, they come out just fine, so I can't really show you what my screen actually looks like as an example. Very frustrating.

Has this happened to anyone else or does someone know how to fix this?

Thank you very much.
03-21-2013, 11:58 PM
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plutomaniac Offline
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#2
Solved: 8 Years, 9 Months, 4 Weeks ago RE: "Problem G" Screen is cropped

Thank you for checking out the troubleshooting guide, you are one of the few unfortunately.

What resolution are you running the game at?
What resolution does your monitor support?
What resolution windows use?

If you want to show a picture the only way then is via a phone, tablet etc...
(This post was last modified: 03-22-2013, 01:37 AM by plutomaniac.)
03-22-2013, 01:34 AM
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TheHateCamel Offline
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#3
Solved: 8 Years, 9 Months, 4 Weeks ago RE: "Problem G" Screen is cropped

(03-22-2013, 01:34 AM)plutomaniac Wrote: Thank you for checking out the troubleshooting guide, you are one of the few unfortunately.

What resolution are you running the game at?
What resolution does your monitor support?
What resolution windows use?

If you want to show a picture the only way then is via a phone, tablet etc...

I'm not sure if I also need to mention that I'm using the Steam versions of the Penumbra series, but now you know.

I've tried running the game at every single resolution, to no avail. My monitor supports all these resolutions, but is naturally set to 1920 x 1080. I've played around with the resolutions of all three (Penumbra: Overture, monitor, and Windows), but nothing seems to work.

Sadly, I need to buy a new phone and don't have a camera, but I can show you what I'm basically viewing from my end. I'll include two pictures, with the red box showing what I'm actually seeing during start-up and in-game, the rest being cropped out of the picture.

**PS - the red boxes aren't the same size, but I'm just trying to give you a general idea of the problem**


Attached Files
.jpg   2013-03-20_00001.jpg (Size: 28.4 KB / Downloads: 194)
.jpg   2013-03-20_00002.jpg (Size: 71.03 KB / Downloads: 181)
(This post was last modified: 03-23-2013, 01:18 AM by TheHateCamel.)
03-23-2013, 01:17 AM
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plutomaniac Offline
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#4
Solved: 8 Years, 9 Months, 4 Weeks ago RE: "Problem G" Screen is cropped

1) Make sure your graphics card drivers are fully updated and that the nvidia or amd control panel is not altered.
2) Follow Problem I, just the integrity check.
3) Follow Problem H, it might help.
4) Right click the game's .exe file(Penumbra.exe), go to compatibility tab and select Windows XP Service Pack 3, Disable visual themes, Disable desktop composition & Disable display scaling on high DPI settings.

By searching I found these three topics that might help you:

http://www.frictionalgames.com/forum/thread-4297.html
http://www.frictionalgames.com/forum/thread-4090.html
http://www.frictionalgames.com/forum/thread-5011.html
(This post was last modified: 03-23-2013, 01:38 AM by plutomaniac.)
03-23-2013, 01:35 AM
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TheHateCamel Offline
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Posts: 3
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#5
Solved: 8 Years, 9 Months, 4 Weeks ago RE: "Problem G" Screen is cropped

(03-23-2013, 01:35 AM)plutomaniac Wrote: 1) Make sure your graphics card drivers are fully updated and that the nvidia or amd control panel is not altered.
2) Follow Problem I, just the integrity check.
3) Follow Problem H, it might help.
4) Right click the game's .exe file(Penumbra.exe), go to compatibility tab and select Windows XP Service Pack 3, Disable visual themes, Disable desktop composition & Disable display scaling on high DPI settings.

By searching I found these three topics that might help you:

http://www.frictionalgames.com/forum/thread-4297.html
http://www.frictionalgames.com/forum/thread-4090.html
http://www.frictionalgames.com/forum/thread-5011.html

Consider this one solved! It actually seemed to be a combination of things, like re-installing my graphics driver, etc. But I also discovered something odd, that my computer was for some reason re-setting my DPI back to "custom" even after restarts.

Thank you plutomaniac for the help!! Now I can FINALLY get my Penumbra game on Big Grin
(This post was last modified: 03-23-2013, 07:26 PM by TheHateCamel.)
03-23-2013, 07:25 PM
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