will not launch

[tspsailor]

Spoiler below!

Version 1.10 - s9B08506D-539
-------- THE HPL ENGINE LOG ------------
Engine build ID 20101021192547

Creating Engine Modules
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Creating graphics module
Creating system module
Creating resource module
Creating input module
Creating sound module
Creating physics module
Creating ai module
Creating gui module
Creating generate module
Creating haptic module
Creating scene module
--------------------------------------------------------

Initializing Resources Module
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Creating loader handlers
Creating resource managers
Adding loaders to handlers
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Initializing Graphics Module
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Init lowlevel graphics: 1024x768 bpp:32 fs:1 ms:0 gpufmt:2 cap:'Amnesia - The Dark Descent - Loading...' pos-1x-1)
Setting video mode: 1024 x 768 - 32 bpp
Init Glew...OK
Setting up OpenGL
Vendor: NVIDIA Corporation
Renderer: GeForce GTX 670M/PCIe/SSE2
Version: 4.4.0
Max texture image units: 32
Max texture coord units: 8
Max user clip planes: 8
Two sided stencil: 1
Vertex Buffer Object: 1
Anisotropic filtering: 1
Max Anisotropic degree: 16
Multisampling: 1
Texture compression: 1
Texture compression S3TC: 1
Auto generate MipMaps: 1
Render to texture: 1
Max draw buffers: 8
Max color render targets: 8
Packed depth-stencil: 1
Texture float: 1
GLSL Version: 4.40 NVIDIA via Cg compiler
ShaderModel 2: 1
ShaderModel 3: 1
ShaderModel 4: 1
OGL ATIFragmentShader: 0
Setting up G-Bugger: type: 0 texturenum: 3
Adding engine materials
Initializing DevIL
Vendor String: Abysmal Software
Version String: Developer's Image Library (DevIL) 1.6.8pre Aug 12 2006
Version Number: 168
Adding engine post effects
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Initializing Sound Module
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Initializing OpenAL
Available OpenAL devices:
0. Generic Software on Speakers (VIA High Definition Audio)(OpenAL default)
1. Generic Software on SPDIF Interface (TX0) (VIA High Definition Audio)
Trying to open device 'Generic Software on Speakers (VIA High Definition Audio)'... Success!
Number of mono sources: 32
Streaming setup: 4 Buffers x 262144 bytes each
--------------------------------------------------------

Initializing Game Module
--------------------------------------------------------
Adding engine updates
Initializing script functions
--------------------------------------------------------

User Initialization
--------------------------------------------------------

[plutomaniac]

Check the troubleshooting guide first and follow Problem A. Most probably some background program or service is not allowing it to launch. To provide proper support, from where did you get the game?

[tspsailor]

It was purchased from Amazon , uninstalled , reinstalled , followed trouble shooter , shutdown most everything with no success .

Update , shutting down firewall was effective . The settings allowed the game to run , but did not .... Thanks for your time ......

[plutomaniac]

So is the game working or not? If it does, please let us know which antivirus/firewall you have so that it can be added to the known problematic programs list we maintain.

Also, you may want to update the game to v1.2 since the Amazon version you have is old. The update can be found here: http://www.valusoftsupport.com/KBArticle.asp?kbid=6210

[tspsailor]

I am using Online Armor , it was set to not block the game . However the settings in this case did not matter . It is now working well .
Thanks

[plutomaniac]

Alright, thank you for the software name. Added Emsisoft Online Armor to the known problematic programs list. Enjoy the game.