Early Access Issue (HELP)

**plutomaniac** · 09-07-2013, 08:25 PM

Mmm, I'm just guessing now but maybe a gaming peripheral is causing this. Like a game controller. Have you tested it with just a mouse and keyboard without other usb devices plugged into the computer and without the software that controls them running?

**Draegast** · 09-07-2013, 08:45 PM

(09-07-2013, 08:25 PM)plutomaniac Wrote: Mmm, I'm just guessing now but maybe a gaming peripheral is causing this. Like a game controller. Have you tested it with just a mouse and keyboard without other usb devices plugged into the computer and without the software that controls them running?

yes thats what im using now the bare minimum. also as a last ditch effort i even went as far as to install my old 5700 crossfireds to see if it's a compatability issue with my g card.

I appreciate the help guys this is getting very frustrating, I have almost 2 hours of game time just from troubleshooting ... lol

**plutomaniac** · 09-07-2013, 08:58 PM

Some other things you can try are: Disable vSync, Run in windowed mode (not fullscreen) & make sure your DPI is set at 100%.

If these don't work, delete the Amnesia folder at Documents again, try it and if the crash occurs again reattach a newer HPL.log only for me to see if anything changed.

Yes, it must be tiring for you as well doing the same stuff over and over. Well I guess it's a new unreleased game, kind of a package deal sometimes... Smile

**Kein** · 09-07-2013, 09:37 PM

(09-07-2013, 06:33 PM)Draegast Wrote:
(09-07-2013, 06:31 PM)jens Wrote: If you have antivirus or similar, tried to temporarily disabled it?

Yes it's totally disable until restart

That does not mean it is disabled. Many modern AV have "idiot-proof" method, and the fact that you closed GUI does not mean you stopped AV from running - most likely the service is still working. And still monitors all the programs.

**summit** · 09-08-2013, 07:54 AM

(09-07-2013, 09:37 PM)Kein Wrote: That does not mean it is disabled. Many modern AV have "idiot-proof" method, and the fact that you closed GUI does not mean you stopped AV from running - most likely the service is still working. And still monitors all the programs.

Yes, actually you can have a look in task manager, but if you are using good AV like "NOD32, KasperSky", then they'll close the secure when you click disable secure.

**Draegast** · 09-08-2013, 03:13 PM

I'm using AVG.

Well I tried everything including a complete reinstall of steam.. I give up

**plutomaniac** · 09-08-2013, 03:19 PM

It has to do with your operating system settings and running programs somehow. I have nothing more to suggest. Maybe TCR & Jens can think of something else.

**Draegast** · 09-08-2013, 03:27 PM

(09-08-2013, 03:19 PM)plutomaniac Wrote: It has to do with your operating system settings and running programs somehow. I have nothing more to suggest. Maybe TCR & Jens can think of something else.

I've been reviewing games for 2 years on the same pc and sure I've had issues but nothing like this. And frictional is nowhere to be found. I can run dark descent just fine so I don't see why I'm getting sucha critical error. I've tried literally everything. If there was anything else to try I would sure as hell try that also, but frictional is MIA

**plutomaniac** · 09-08-2013, 03:47 PM

(09-08-2013, 03:27 PM)Draegast Wrote: I've been reviewing games for 2 years on the same pc and sure I've had issues but nothing like this. And frictional is nowhere to be found. I can run dark descent just fine so I don't see why I'm getting sucha critical error.

I've been meaning to ask you to test Amnesia demo and see if that is working. It works so this must be a Pigs issue.

After all the cleanups you have done and after making sure that every background program is closed, can you upload a new crash dump log after the game crashes again(not hpl.log)?

(09-08-2013, 03:27 PM)Draegast Wrote: I've tried literally everything. If there was anything else to try I would sure as hell try that also, but frictional is MIA

Truth be told, can't argue with that... Confused

**Draegast** · 09-08-2013, 03:56 PM

(09-08-2013, 03:47 PM)plutomaniac Wrote:
(09-08-2013, 03:27 PM)Draegast Wrote: I've been reviewing games for 2 years on the same pc and sure I've had issues but nothing like this. And frictional is nowhere to be found. I can run dark descent just fine so I don't see why I'm getting sucha critical error.

I've been meaning to ask you to test Amnesia demo and see if that is working. It works so this must be a Pigs issue.

After all the cleanups you have done and after making sure that every background program is closed, can you upload a new crash dump log after the game crashes again(not hpl.log)?

(09-08-2013, 03:27 PM)Draegast Wrote: I've tried literally everything. If there was anything else to try I would sure as hell try that also, but frictional is MIA

Truth be told, can't argue with that...

I didnt upload it because it's the same log but here it is maybe you can see something different, I appreciate the help.

Spoiler below!